Evaluasi Usability Portal Akademik UNIMED Menggunakan Metode Heuristic dan System Usability Scale
نویسندگان
چکیده
Penelitian ini bertujuan untuk mengetahui permasalahan yang dihadapi pengguna dalam penggunaan portal akademik UNIMED diukur menggunakan metode Heuristic dengan 10 aspek heuristik oleh Nielsen dan System Usability Scale (SUS) melalui penilaian pengguna. Populasi penelitian adalah mahasiswa aktif Fakultas Ekonomi di mana jumlah smapel digunakan 357 orang mahasiswa. Data diperoleh penyebaran kuesioner bantuan Google Form. Hasil menghasilkan nilai rata-rata severity rating dari sebesar 1,08 atau skala 1 dimana tingkat rendah, berarti masalah tidak terlalu mempengaruhi serta perbaikan dibutuhkan, perolehan 76,9 penerimaan acceptability ranges masuk kategori Acceptable, grade scale C, adjektif Good, sedangkan berdasarkan percentile rank SUS skor berada pada B. Namun secara umum hasil reponden terhadap dapat dikatakan baik dimanfaatkan
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ژورنال
عنوان ژورنال: Remik (Riset dan E-Jurnal Manajemen Informatika Komputer)
سال: 2022
ISSN: ['2541-1322', '2541-1330']
DOI: https://doi.org/10.33395/remik.v6i3.11637